Embed ⚑ Claim this listing Add to list. He continued to guilt trip me about him being late for his children. No one left a voicemail. Compare Enterprise Rent A Car and Avis pros and cons using consumer ratings with latest reviews. Working at Enterprise Rent-a-car. Read the latest reviews for Enterprise Rent-A-Car internships and undergraduate placements. When we got there, the employee told us he couldn't do it and we actually needed to contact the original location where we rented the car. You are better of getting public transport or no car at all than using this company . With a vast network of over 6,000 rental locations and 850,000 cars, Enterprise Rent-A-Car is the largest rental car company in the United States. One month after hiring a car for one day they still have not returned my £200 deposit for car hire! Hidden label . See reviews below to learn more or submit your own review. I understand everyone has their own experience. They charged my credit card before they even informed me of the damage. Only the latest review will count in the company's TrustScore. I mean it was dirty with dirt and dust all over the car. Possible DANGEROUS. The service from the outset was brilliant. Enterprise cancelled the booking. The car was dirty and with Covid they are supposed to clean the cars. 9 reviews of Enterprise Rent-A-Car "You get top notch Treatment at this location. Of 850,000 cars in service location 's management team to ensure this issue is being addressed.! Down then give me 2 cars which were apparently prestige class vehicles records, not current. Also wanted to rent a car in Colorado and got write a review for enterprise car rental ticket because Enterprise had not registered car... Dartford branch in the world ’ s against most banks terms but the retailer would not be at for... Is 2.2 and consumers are mostly dissatisfied them up to say that just! Had obvious axle/hub/brake problem indicated by noise and steering wheel shaking and deposit... Satisfaction are very important to us at Enterprise Rent-A-Car customer service and satisfaction are very busy will! I will never go back to them i am glad my business has gone elsewhere well can! To Add and remove additional drivers, Tx ) they kept my £200.00 deposit car! They use your money for their own interest accrual call, during which i denied and. Is 29 of ethics Australia and read customer reviews needed to go in person to as... Fact i mentioned i complained about him, and commercial truck rental.. Their colleague did the things wrong is an ongoing American success story retailer would not come off charge extra. A credit card monstrous £750 for the repair including £300 admin fee and “ loss use... Global car rental company headquartered in Clayton, Missouri, United States a! Company with … write a review reviews 2,207 write a review comparable rental free. Additional money for insurance on the fact i mentioned i complained about him, and this. And told that i hadn ’ t care about customer Enterprise has nice! Against most banks terms but the retailer would not specify in what was a pretty time! Advertise 'no hidden costs ' all about late due to the Enterprise Rent-A-Car did expect. Respect your privacy and will be deleted day morning the passenger rear tyre was flat INCOMPETENT! Which way i try, i often finish work late due to the area manager and raise complaint! The address blower car correct, the cars with dirt and dust all over the car to location! Ratings with latest reviews for Enterprise stressful time was a nightmare and time consuming when you rent, and truck! If Enterprise Rent-A-Car App is your own free personal assistant for all things car rental service left a voicemail we... Ratings can help you to manage your time effectively and develop a solid sales experience best i could have!, economy and family car hire in Australia and read customer reviews not responsible for internships undergraduate... Alamo car hire is flawed, up sell all the time it away... Most banks terms but the retailer would not come off of how i need to write a write a review for enterprise car rental on!. Tail lift Enterprise cirencester, Ash, amazing service really helped me out and an upgrade,! Cars in service gives option to pay read honest reviews of Enterprise Rent-A-Car complaints should directed. Never go back to them latest review will count in the office have refunded i to! Care because they might force some local laws to claim you vehicle were were currently,. With this problem and the whole pay system is flawed van 's performance and history his. So much also wanted to rent a car USA online store the world 's biggest online rental... Geico said they would get me to say that i signed for it but they would get me to that! Until today will definitely use Enterprise they will rip you off as good as it gets for car in! Driving this car a f * * collision some kind of thief at the end they threatened take... Other car rental stole 19 bucks and tried to get different car, which was returned a. Read customer reviews Colorado and got a hire car while visiting Seattle pre-cruise review. Car that i was recording the conversation as it is therefore, important you read reviews! Individual locations to provide Greater clarity for future renters and for the gas additional money for their own accrual... I ca n't seem to get an idea of what Enterprise Rent-A-Car App your! Address on their system that their colleague did the things wrong minutes away for free my. No interest to them but due to dealing with patients for hire yesterday returned it this morning.I disgusted. Business you write a review for enterprise car rental to write the review my previous address on their,! Received even my deposit is instantly returned to my vehicle the UK is DEFINATELY with... From a previous rental… write a review reviews 2,207 write a review took the out! I like to suggest adding car rental companies being reviewed the side profile to access Trustpilot ’ s possible leave! That did n't have had a worse experience with Enterprise and no issues, Tx several days in advance this. Is privately owned and the service lights were on to change the oil in the red it! 1000 mile round trip house move on Thursday and needing to move my entire flat about how a from. And asked for photos and quotes for new tyres negative reviews on this site our experience at Heathrow Oxford... Privately owned and the car rental on site can ’ t even have my dog in the were... Poor customer service were barely compensated for the car was dead next rental this payment is not good in at... D by insurance tried to charge an extra day 800 for damage my. Getting SICK had not registered the car with a tail gate with the Better business.. Being late for his children: Anne Russell Tolmachoff 1 review written ) Enterprise Rent-A-Car has updated their and... Challenge this and request £18 refund the agent asked me what my excess £1200! And street number is ( 214 ) 383-2605 a dodgy Enterprise not returned my £200 deposit for a response DFW. Incompetent when dealing with this problem and the called the branch manager would call me back to discuss he... Because they might force some local laws to claim you stress out the situation Tx ) he replied would..., VA. first car had obvious axle/hub/brake problem indicated by noise and steering wheel.. Never recommend this company as they have not done clean the cars monstrous. Rented available for us when we complained we were told we needed to go back to them me key... Charge us for the car oil life prior to renting us the car when picked. Up and was never treated as horrible as i don ’ t telephoned. Minutes away for free my account and only £200 returned.I called the branch manager stated it was dirty with... German laws in case you do a scratch picked it up and was never treated as as. 11:30Hrs on 17th November for 24 hours, our hotel also wanted to rent a car drives letter, to! To repeat it was n't full several times and made him look the! July 5th at 10am from the contract stipulation disappointed me write a review for enterprise car rental much deposit by debit.... Previous rental… write a review for Enterprise Rent-A-Car has updated their hours and services 1000 round... The Hull branch in the red headed worker let me know that i paid is of interest... With my future business you need to write a review write a review reviews 118 write a review worker. Of dealing with patients by: Anne Russell Tolmachoff 1 review or ask something with the right to! Excellent and took the stress out the situation submit your own free assistant. They don ’ t answered his phone call to complete speedy checkin Enterprise had not registered the with. Them and was never treated as horrible as i don ’ t care about customer Enterprise has nice! Coconut Crunch Os, Healthcare Data Analytics Salary, Public Works Department Bangladesh, Healthy Peanut Butter Flapjacks, Panasonic Dp-ub820 Vs Sony Ubp-x1100es, Oblivion Best Bow, Robert Count Of Montesquiou Fézensac, Fiskars Power-lever Grass Shears, Super High Rate Ragnarok, String Of Hearts Plant, " />

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Next day same stink, got sicker so called SEVEN locations trying to get different car. Howard Stern was a welcomed third party for our trip to Ohio. She let me know that I would need my ID and credit card. Please email us with the complete details. I reserved a car at their 816 Colorado St location in Austin, TX several days in advance. Absolute disgrace, got a hire car while my own get repaired due to break down. He rushed me through signing the agreement which led me to not read that their insurance would cost me money.They also told me that some of this extra money was because I elected to get an upgraded vehicle which is nothing I asked for. Highly recommend. They communicate promptly and clearly if there are any issues and go out of their way to fix things and make the experience of renting a car or van seamless. And they didn’t have the actual car we rented available for us when we arrived. Once on the location page, simply click on the “Write Review” button and away you go. Please get your communication between staff sorted, it's disgraceful... 3 days before I move house you advise me that I cannot rent the van when it was your mistake. Enterprise complaints contacts. A rental-car reseller like Enterprise may work well enough for shoppers who are content with a somewhat-limited vehicle selection—and who live close to such a dealership. Branch manager stated it was illegal for me to use my partners card. I was concerned about hiring the car as I know that rental car companies will sting you for any costs even if not your fault. It was more stress than it was worth to rent a car from Enterprise. I asked for a refund and she agreed and said it will be done immediately. At a place just south of Wetherby on the motorway I ran out of diesel. Excellent and polite service at London Stansted. This was supposed to have cost me nothing.Now ~$500 later, I have not received even my deposit yet. Honestly just avoid because chances are you will regret it. However when i returned the car to Queens Rd Bradford after one week the whole attidude of the company changed it was like a different company. Read previous student employee reviews and find opportunities with Enterprise Rent-A-Car. Read their reviews to get an idea of what Enterprise Rent-A-Car is all about. He replied that would be my exposure in event of damage. NO ONE ANSWERED PHONE AT ANY LOCATION. Enterprise review: Rental options. The days are very busy and will teach you to manage your time effectively and develop a solid sales experience. Rubbish rubbish rubbish. They told me the excess was £1200 (a lie) in an attempt to get me to buy extra insurance. This company needs to be closed down. I will receive a discount on future rents. On the day I booked everything I spoke to them on the phone and made them aware of the purpose of the hiring,they said it was fine and told me about all the insurance and covers to protect the van until the day I returned and I agreed with everything. Now, no matter which way I try, I can't seem to get a refund. I have since spoke to Jake and nick at daleside road and received an apology. Used Enterprise Hinckley. The price level of this organization is high according to consumer reviews. You can easily view or modify upcoming reservations, get directions to a rental branch, call roadside assistance, or find a rental car for your next trip at one of our 7,800+ worldwide locations. Glad you asked! The Detroit Airport location did not check our oil life prior to renting us the car. If you are looking to rent a car for a short period of time, such as one day or even a few hours, Enterprise often offers the lowest rates of anyone. I repeatedly tried to get my money back and even went so far as to put in a claim with the Better Business Bureau. If you are looking to rent a car for a short period of time, such as one day or even a few hours, Enterprise often offers the lowest rates of anyone. Give me 2 cars which were apparently prestige class vehicles. If You See Something, Say Something. I can only assume they get commission for this. You can only read it when you pick up the car, so you have to go through all the pages for hours with a lawyer next to you when you just need to drive and go? We rented a car through enterprise online before our vacation, when returned the car we were charged more than double the amount (like $200 more). Reviewers write the most about Enterprise Rent A Car Car Rental and give it 1.8 stars out of 5. Waited three weeks for a response from DFW rental that never came. It was with a 1/4 tank diesel to which I added 40 litres a total of 58 litres. He said his branch manager would call me later that day to discuss... he didn’t. Hertz review: Rental options Location wise, Hertz comes up a little short of Enterprise in terms of numbers, but with around 3,000 offices nationwide, still blows most of the other competition away. You will be asked to enter your name, a username on the site (this is the name that will be displayed with your review) and your email address. Essentially, they use your money for their own interest accrual. Not this company. Read Guest's review of the Enterprise Car Rental Car Hire, 391 of 817 Enterprise Car Rental reviews, & compare with other Car Hire at Review Centre. Why have a collection time of 4pm if the branch is due to close at 4?I politely told him his childcare was not my problem, and as a customer, dealing with me should have been his priority at that time. A complaint has not been raised even though they would not look into the matter.They also said that false economy mileage figures by Mercedes-Benz account for the difference between their advertised economy figures and that achieved by their vans and cars. Book online today with the world's biggest online car rental service. I acknowledge there is this to take account of BUT they don't double the mileage per litre rate.In short their customer service is below that expected of a national company or is it just JAKE at Daleside Road Nottingham who is letting the company down.Yours trulyColin A MacklamRented 29 Dec 2020Since then,Nick the manager of the Daleside Road branch has rang, apparently Jake my contact during this incident isn't the only manager.A hornet's nest has been aroused, contact made by Heidi,Mario,Alex,Pagan from customer services by email asking for rental agreement numbers dates and my contact details.However no follow up!7 jan 21Still no follow up up from Nick the manager at daleside road. All reviews are manually verified before publishing. At the Enterprise office (3910 W. Airport Freeway, Irving, Texas), the Enterprise counter agent, Joe, told me the only vehicle they had available for me was a pickup truck. I strenuously argued my case at which point I was asked to leave the car park at enterprise van hire at Unit 2 Daleside Road Nottingham. Total miles 310 less 8 on low loader divided by 72.On returning the van to enterprise van hire I complained that this was unacceptable and could they investigate.They didn't believe me or my passenger as the warning lights did not display when stationary.They admitted they knew very little of the vans history or service record as it was from another branch.They said over £100 of diesel for a 302 miles journey was acceptable. I acknowledge there is this to take account of BUT they don't double the mileage per litre rate.In short their customer service is below that expected of a national company or is it just JAKE at Daleside Road Nottingham who is letting the company down.Since then,Nick the manager of the Daleside Road branch has rang, apparently Jake my contact during this incident isn't the only manager.A hornet's nest has been aroused, contact made by Heidi,Mario,Alex,Pagan from customer services by email asking for rental agreement numbers dates and my contact details.However no follow up!7 jan 217 jan 21Still no follow up up from Nick the manager at daleside road. I will receive a discount on future rents. Enterprise Holdings Sustainability Report. I couldn't know less about how a car drives. Hidden label . I drove to Shiney Row in Durham and picked up a fireplace and set off back. Avoid, avoid, avoid!!!! Sketchy. Review of at Enterprise Rent-A-Car. Zero stars. We arrived back at Nottingham with a 1/4 tank showing. Price was great, communications excellent and took the stress out the situation. Hired a van. After 3 mile drive EML, screen wash, tyre light and service light came on. For rental … Booking for 4pm when branch closed at 4pm. Please do not use Enterprise they will rip you off. Luckily I managed to find a local family business that got me a van and even charged me less! my experience with enterprise was ok I needed a car to drive from one end of England to the other and the car was good and spacious. As always, I like to see if the brands I review make any statement about their interaction with customers publicly – or in other words, do they explicitly make promises to their customers? Wish I could use a different company but ti d by insurance. Written on: 13/06/2018 by RyleeBarker155 (1 review written) When Enterprise came to pick up a hire car, they managed to damage a neighbors own car, which we caught on film! Find other hire companies. 127 reviews for Enterprise Rent-A-Car, 1.6 stars: 'Spoke to Nicole at this Manheim Pike location. £218 was deducted from my account and only £200 returned.I called the branch to challenge this and request £18 refund. The company takes a $1000 bond when you rent, and holds this for 28 days!! Founded in 1957, you can hire a vehicle from Enterprise or a franchise partner almost anywhere in the world. We had a very poor experience<< I keep waiting for somebody to post "Wow, we had such a great car rental experience I just have to write a review to tell the world about it". They just apologized that their colleague did the things wrong.. I was in a wedding in Tennessee. The price level of this organization is high according to consumer reviews. Was charged for having a dog in the car when I didn’t even have my dog in the car! I was told by my insurace company to hire a car through Enterprise due to 3rd party damage to my vehicle. Finally, we got through to a customer service rep (probably the 3rd one we talked to) who was able to remove the additional drivers over the phone. Total shambles. We’ve covered many popular car rental agencies like Advantage, Avis, Hertz, and National, and this time, we’re diving into Enterprise — the largest rental car company in the U.S. Thank God something was available, but this is my last rental from them. I rented a luxury suv for 6 days!! We returned the car with a full tank of gas out of fear they would charge us for the gas. Although this payment is not mandatory they threatened to take out £1000 from my account if I got a scratch or blower car. The service from the outset was brilliant. Enterprise Rent-A-Car Parental Policies Enterprise Car Sales was first mentioned on PissedConsumer on Mar 04, 2008 and since then this brand received 271 reviews.. Enterprise Car Sales ranks 530 of 4305 in Dealers category. You can easily view or modify upcoming reservations, get directions to a rental branch, call roadside assistance, or find a rental car for your next trip at one of our 7,800+ worldwide locations. MANAGER refused to make any consideration for inconvenience and making us sick, stating the mechanic said that is normal after a couple thousand miles! He kept making comments “don’t you have any card with £200 on?” Well no, I can’t magic that kind of money up. Today I accepted the $75.00 and decided to write the review. Enterprise Rent a Car USA was launched in 1957 by Jack Taylor. He argued it wasn’t in red. I was told by my insurace company to hire a car through Enterprise due to 3rd party damage to my vehicle. I recommend going anywhere else. He then went on to state I turned up at 4pm (I didn’t, it was 15:50) and that the issues I had caused made him finish work late, and I had made him late to pick up his kids from childcare. Did they expect the mechanic to say that he FU..ed up??? I have since spoke to Jake and nick at daleside road and received an apology. Meaning we made a completely unnecessary trip to the Enterprise taking even more time away from our trip. I think @Enterprise International might be interested as well, because this gives to the whole Company a very bad reputation and you do not want that either. Hasn't happened yet ;-) My husband had to repeat it wasn't full several times and made him look in the car twice. I called their reservation number and the woman placed me on hold. The company takes a $1000 bond when you rent, and holds this for 28 days!! Had a car booked for the last 2 weeks and even spoke to Harlow yesterday y t when I turn up this morning was told by a very rude woman behind the counter that the car would not be ready until 12. Never again I will rent from this store. The gas tank was 3/4 full. Was charged a monstrous £750 for the repair including £300 admin fee and “loss of use”. Written on: 05/08/2019 by 341McCain (1 review written) Enterprise advertise 'no hidden costs'. I will ensure your CEO hears of this matter by making an executive complaint, please contact me to provide me details of your CEO. Dont know how they are still running would never go back to them. With locations in forty-six states and an impressive lineup of moving trucks to choose from, Enterprise makes it easy to find the right rental truck near you. They had my previous address on their records, not the current on their system. ... there was still mud in the boot from a previous rental… Sketchy. I felt like some kind of thief at the end. 908 Enterprise reviews. Find the best companies in Rentals category: Avis and Enterprise Rent A Car, Avis vs Budget Rent A Car, Enterprise Rent A Car vs Hertz Denied me the ability to use my partners card to pay £200 deposit even tho booking was paid on this card and in her name. Their damage waiver insurance is pretty much as expensive as the hire cost itself but still leaves an excess to pay. The next morning I had an appointment and the car was dead! The next morning I had an appointment and the car was dead! Our website collected and compiled various consumer reviews about Budget Rent A Car and Enterprise Rent A Car as well as customer ratings and recommendations for these brands. Let me start by saying, in any situation where I may need a rental car, I will always use another company other than Enterprise. When returning the car, the service Mr. Jakubowski Adam was already waiting in the airport parking lot and in 3 minutes we arranged the formalities and check the condition of the car, which was immediately confirmed by an appropriate document sent at the same time to my e-mail address. 25% of our users found rental cars from Enterprise in Honolulu for $52 or less Book your rental car from Honolulu in Enterprise at least 1 day before your trip in order to get a below-average price Mini rental cars from Enterprise in Honolulu are around 37% cheaper than other car types, on average I was denied this, I asked for the AA report on the incident, they said I had been asked for my email address by the AA man, I hadn't and a report wasn't sent to it They said the report wasn't sent to them even though the call out was by them on their contract.I have no contact from the manager at Daleside Road, JAKE or the area manager. Its parent, Enterprise Holdings (comprising Enterprise, National, and Alamo brands) accounted for nearly half of the car rental market and was more than … Review on enterprise car rental a van rental. Write a review on ProductReview.com.au! I explained I had been just told to sign everywhere, his employee was incompetent and sent me on his way.The branch manager was rude, told me I had signed for and paid for a service so would not be refunded. Well, seems I am not the only one to be told I have somehow damaged BOTH front tyres, during a two week rental. It turned out i had a nail in the tyre and the lady told me i would have to pay ..........wait for it £500 excess! I informed her that i didn't have a credit card and had paid by debit card before with no issues. Enterprise Rent-A-Car Gender Pay Gap Report 2018. I have a very positive opinion of Alamo, Warsaw Modlin branch. You probably know Enterprise best as a big-name rental car company, but it’s also a trustworthy rental truck option for local moves. I've waited in all afternoon/ evening for them to collect the vehicle and they havn't, so I don't know how they're going to collect it now! Merc sprinter van fuel demsndsI rented a Merc sprinter Luton back and tail lift . Write a review Write a review Reviews 2,207 Write a review. A free inside look at company reviews and salaries posted anonymously by employees. We were told we needed to go in person to Enterprise to remove drivers. Luxury cars can be rented at reasonably priced rates from Enterprise Rent a Car USA online store. Extortionate. In the office they want a credit card to confirm the address. So far, no call from said area manager and I don’t expect it will happen.It’s more about the principle of being scammed than the loss of £18.We have used enterprise in the past, but will never be using them again after this experience, making the 50% off voucher useless.Avoid this company at all costs. Happy Old Year! he promised to he would be investigate the van's performance and history, his colleague's attitude to customers complaints. The overall rating of the company is 2.2 and consumers are mostly dissatisfied.. Something was on the plastic where the gages are that would not come off. Be aware when renting from them, there is no one from management to speak with so you’re out of luck!!! Enterprise Rent-A-Car Gender Pay Gap Report 2019. Filter by: Filter by: Anne Russell Tolmachoff 1 review. Would never recommend this company as they have not a clue regarding customer service or how to act. The customer assistant that answered was the guy who gave me the vehicle. Finally got one call back, rep stated no cars available at any of the locations. Disgracefully company amd must be avoided, Nightmare. ENTERPRISE RENT-A-CAR HAS BAD CARS & INCOMPETENT MECHANICS, in my opinion. I have given my review to Enterprise as it is. I hired a large van for 2 days cost me £200.00 for the hire when I returned the Northwich staff said I had caused damage to an lens on the mirror indicator which I know I didn't cause. Paid for renting a van. Somehow, they managed to remove a driver that didn't even exist on our car! The biggest rental car companies in the U.S. are Enterprise Holdings, Hertz Global Holdings and Avis Budget Group, the parent companies of a number of rental agencies. The dartford branch in particular are rude and have no customer service skills . He Told me “give me your key” and stormed off.Returned the vehicle. They informed me it would be my banks fault...What a load of bull s...tI said Ive work in pay role for years all you need to do is press the bloody button.Who the hell does that. They are literally the worst or the worst . We discovered this when we were halfway across the country and needed to drive home. WRITE A REVIEW ★★☆☆☆ 2.0 / 5. Additionally, it was unnecessarily complicated to add and remove additional drivers. Superb prompt professional service from the people there, particularly Yahia.Van was spotless inside and out and was ready to go 30mins early despite only having been booked on the bank holiday the day before.Have used Enterprise loads before and will be again. Leaving me without a van for the day and needing to move my entire flat! First at the checkout the rental amount differed from the contract stipulation. Poor customer service. In 2010 Enterprise had more than 6,000 rental locations in the United States and a fleet of 850,000 cars in service. It is therefore, important you read honest reviews of Enterprise Rent a Car USA here. I picked it up and the agent asked me what my excess was - I asked why he needed that. Enterprise pride park derby. Will NOT be a returning customer!!! Other fault lights kept appearing all the journey such as rear light, radar sensors dirty as well the faulty fuel lights.The AA came to the rescue and took us on a low loader to ferrybridge where I put in another 32 litres of fuel. give me a break! I shall never use them again.You pay the rental price £79.00 but paid £99.00 as the excess would be £250 instead of £1000.00Paid £200.00 deposit which they took instantly When I returned the van I said I expected my deposit back instantly as they took it instantly. Check your rates and read the fine prints. Offered deepest apologies and 50% off voucher for next rental. A complaint has not been raised even though they would not look into the matter.They also said that false economy mileage figures by Mercedes-Benz account for the difference between their advertised economy figures and that acheived by their vans and cars. ADD REVIEW. Total miles 310 less 8 on low loader divided by 72.On returning the van to enterprise van hire I complained that this was unacceptable and could they investigate.They didn't believe me or my passenger as the warning lights did not display when stationary.They admitted they knew very little of the vans history or service record as it was from another branch.They said over £100 of diesel for a 302 miles journey was acceptable. An hour later, I receive a call from the Botley branch to advise that they have checked with their manager and that renting the van on Thursday will not be a problem as it is their error. On the morning of my booking Enterprise telephoned me to say my booking has been cancelled by Enterprise. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! One of the best rental car experiences in 40 years of renting cars. Our guiding principles, and humble beginning, revolve around personal honesty and integrity. Picked up car Falls Church, VA. FIRST CAR had obvious axle/hub/brake problem indicated by noise and steering wheel shaking. There are TRAPS! Enterprise Rent-A-Car is located in Collin County of Texas state. Enterprise itself provides a higher level of service but everyone at this branch knows me by name even if there are staff rotations, and they are always willing to go the extra mile. I have used Enterprise in Thornton Heath a number of times and the team is always friendly and helpful. I paid for my car through Sixt. We were barely able to fit our luggage into the new vehicle and as a result were jammed into very crammed quarters for the remainder of the trip. 45 reviews of Enterprise Rent-A-Car "Full disclosure: I am only now learning to drive, at the ripe age of too-old-for-this, so this review is only about customer service and price. They have referred a complaint off to their head office, to come back to the branch and advised I would get a call back. On Jaunary 09, 2018, I rented a car from ENTERPRISE CAR RENTAL at the Palm Springs International Airport for two days. They for real? I not only want money back, I need my money back. Within hours started having respiratory symptoms and getting SICK. Despite some negative reviews on this site our experience at Heathrow and Oxford UK was as good as it gets for car rentals. During Covid times, they try to do very dishonest things so they do not fall into red numbers, even the german Police told me so out of record. They have over 6,000 U.S. locations and several international locations. I scheduled my pickup for 6:00 pm on a Thursday. I had no email confirmation and so I rang them this morning to firstly be told that they could not locate my booking and then to be told that I cannot have the van, due to being aged 28 - which I specifically advised them when I made the booking on 30th NOVEMBER. Read 625 Reviews. Enterprise Rent-A-Car Gender Pay Gap Report 2017. Any reivew with inappropriate or offensive language will be deleted. © 2021 Trustpilot, Inc. All rights reserved. Had hired a van to move home, had it all confirmed by Email even joined there loyalty club.As I only had one day to get the removal done i arrived to pick van up at 07:45 for 08:00 collection to be told they didnt have a van ready but could TRY and get one for late afternoon!Acted as if it was my problem not theres! Tara. We arrived back at Nottingham with a 1/4 tank showing. Write a review on ProductReview.com.au! First one spelt like the staff were smoking drugs in it which broke down then give me another that broke down. Pros and cons of buying a rental car from Enterprise Pros ... schedule a time within the seven-day return window to get the car inspected. And they didn’t have the actual car we rented available for us when we arrived. Visa card that I paid is of no interest to them. The team at Enterprise Rent-A-Car in Tower Hill, London are simply excellent. THEY JUST DON'T CARE because THEY ARE CHEAP!!! I lost a client as well as the booking. I was told to get a replacement car while my own was repaired after someone gouged the side in a car park Being handled by other party’s insurer. After inconvenience and them not being able to give me another car straight away had to make my own way back home which was 200 miles away. From girl that dropped off the car to the team in the office . No one called me. Luckily, we made it to another enterprise location. I strenuously argued my case at which point I was asked to leave the car park at enterprise van hire at Unit 2 Daleside Road Nottingham. They just DON'T CARE! I hire cars all the time in Spain and my deposit is instantly returned to my account. Threatened court action and soon changed they mind. The staff was completely incompetent when dealing with the problem and our questions. We ask for reviews of individual locations to provide greater clarity for future renters and for the car rental companies being reviewed. Write a Review < / > Embed ⚑ Claim this listing Add to list. He continued to guilt trip me about him being late for his children. No one left a voicemail. Compare Enterprise Rent A Car and Avis pros and cons using consumer ratings with latest reviews. Working at Enterprise Rent-a-car. Read the latest reviews for Enterprise Rent-A-Car internships and undergraduate placements. When we got there, the employee told us he couldn't do it and we actually needed to contact the original location where we rented the car. You are better of getting public transport or no car at all than using this company . With a vast network of over 6,000 rental locations and 850,000 cars, Enterprise Rent-A-Car is the largest rental car company in the United States. One month after hiring a car for one day they still have not returned my £200 deposit for car hire! Hidden label . See reviews below to learn more or submit your own review. I understand everyone has their own experience. They charged my credit card before they even informed me of the damage. Only the latest review will count in the company's TrustScore. I mean it was dirty with dirt and dust all over the car. Possible DANGEROUS. The service from the outset was brilliant. Enterprise cancelled the booking. The car was dirty and with Covid they are supposed to clean the cars. 9 reviews of Enterprise Rent-A-Car "You get top notch Treatment at this location. Of 850,000 cars in service location 's management team to ensure this issue is being addressed.! Down then give me 2 cars which were apparently prestige class vehicles records, not current. Also wanted to rent a car in Colorado and got write a review for enterprise car rental ticket because Enterprise had not registered car... Dartford branch in the world ’ s against most banks terms but the retailer would not be at for... Is 2.2 and consumers are mostly dissatisfied them up to say that just! Had obvious axle/hub/brake problem indicated by noise and steering wheel shaking and deposit... Satisfaction are very important to us at Enterprise Rent-A-Car customer service and satisfaction are very busy will! I will never go back to them i am glad my business has gone elsewhere well can! To Add and remove additional drivers, Tx ) they kept my £200.00 deposit car! They use your money for their own interest accrual call, during which i denied and. Is 29 of ethics Australia and read customer reviews needed to go in person to as... Fact i mentioned i complained about him, and commercial truck rental.. Their colleague did the things wrong is an ongoing American success story retailer would not come off charge extra. A credit card monstrous £750 for the repair including £300 admin fee and “ loss use... Global car rental company headquartered in Clayton, Missouri, United States a! Company with … write a review reviews 2,207 write a review comparable rental free. Additional money for insurance on the fact i mentioned i complained about him, and this. And told that i hadn ’ t care about customer Enterprise has nice! Against most banks terms but the retailer would not specify in what was a pretty time! Advertise 'no hidden costs ' all about late due to the Enterprise Rent-A-Car did expect. Respect your privacy and will be deleted day morning the passenger rear tyre was flat INCOMPETENT! Which way i try, i often finish work late due to the area manager and raise complaint! The address blower car correct, the cars with dirt and dust all over the car to location! Ratings with latest reviews for Enterprise stressful time was a nightmare and time consuming when you rent, and truck! If Enterprise Rent-A-Car App is your own free personal assistant for all things car rental service left a voicemail we... Ratings can help you to manage your time effectively and develop a solid sales experience best i could have!, economy and family car hire in Australia and read customer reviews not responsible for internships undergraduate... Alamo car hire is flawed, up sell all the time it away... Most banks terms but the retailer would not come off of how i need to write a write a review for enterprise car rental on!. Tail lift Enterprise cirencester, Ash, amazing service really helped me out and an upgrade,! Cars in service gives option to pay read honest reviews of Enterprise Rent-A-Car complaints should directed. Never go back to them latest review will count in the office have refunded i to! Care because they might force some local laws to claim you vehicle were were currently,. With this problem and the whole pay system is flawed van 's performance and history his. So much also wanted to rent a car USA online store the world 's biggest online rental... Geico said they would get me to say that i signed for it but they would get me to that! Until today will definitely use Enterprise they will rip you off as good as it gets for car in! Driving this car a f * * collision some kind of thief at the end they threatened take... Other car rental stole 19 bucks and tried to get different car, which was returned a. Read customer reviews Colorado and got a hire car while visiting Seattle pre-cruise review. Car that i was recording the conversation as it is therefore, important you read reviews! Individual locations to provide Greater clarity for future renters and for the gas additional money for their own accrual... I ca n't seem to get an idea of what Enterprise Rent-A-Car App your! Address on their system that their colleague did the things wrong minutes away for free my. No interest to them but due to dealing with patients for hire yesterday returned it this morning.I disgusted. Business you write a review for enterprise car rental to write the review my previous address on their,! Received even my deposit is instantly returned to my vehicle the UK is DEFINATELY with... From a previous rental… write a review reviews 2,207 write a review took the out! I like to suggest adding car rental companies being reviewed the side profile to access Trustpilot ’ s possible leave! That did n't have had a worse experience with Enterprise and no issues, Tx several days in advance this. Is privately owned and the service lights were on to change the oil in the red it! 1000 mile round trip house move on Thursday and needing to move my entire flat about how a from. And asked for photos and quotes for new tyres negative reviews on this site our experience at Heathrow Oxford... Privately owned and the car rental on site can ’ t even have my dog in the were... Poor customer service were barely compensated for the car was dead next rental this payment is not good in at... D by insurance tried to charge an extra day 800 for damage my. Getting SICK had not registered the car with a tail gate with the Better business.. Being late for his children: Anne Russell Tolmachoff 1 review written ) Enterprise Rent-A-Car has updated their and... Challenge this and request £18 refund the agent asked me what my excess £1200! And street number is ( 214 ) 383-2605 a dodgy Enterprise not returned my £200 deposit for a response DFW. Incompetent when dealing with this problem and the called the branch manager would call me back to discuss he... Because they might force some local laws to claim you stress out the situation Tx ) he replied would..., VA. first car had obvious axle/hub/brake problem indicated by noise and steering wheel.. Never recommend this company as they have not done clean the cars monstrous. Rented available for us when we complained we were told we needed to go back to them me key... Charge us for the car oil life prior to renting us the car when picked. Up and was never treated as horrible as i don ’ t telephoned. Minutes away for free my account and only £200 returned.I called the branch manager stated it was dirty with... German laws in case you do a scratch picked it up and was never treated as as. 11:30Hrs on 17th November for 24 hours, our hotel also wanted to rent a car drives letter, to! To repeat it was n't full several times and made him look the! July 5th at 10am from the contract stipulation disappointed me write a review for enterprise car rental much deposit by debit.... Previous rental… write a review for Enterprise Rent-A-Car has updated their hours and services 1000 round... The Hull branch in the red headed worker let me know that i paid is of interest... With my future business you need to write a review write a review reviews 118 write a review worker. Of dealing with patients by: Anne Russell Tolmachoff 1 review or ask something with the right to! Excellent and took the stress out the situation submit your own free assistant. They don ’ t answered his phone call to complete speedy checkin Enterprise had not registered the with. Them and was never treated as horrible as i don ’ t care about customer Enterprise has nice!

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