In order boot, you need to press and hold the Samsung power button. Device Won't Turn On / Off - Samsung ... Connect with us on Messenger . Here's some info that helps if your Samsung device doesn't turn on or off. I was chill about it, it’s happened before so I put it in and now it won’t turn on.. Smartphones have their own PC suite depending on the manufacturer of the phone like Samsung smartphones use Samsung Kies and LG phones have the LG PC suite. The screen is totally black so I cannot see anything on it. Visit Community . Thank you so much for taking your time and knowledge to support my concerns. phones, and tablets. And when I picked it up the screen wouldn't turn back on. Easy to use. It's designed as a diagnostic tool to help solve issues with connectivity, battery life, and more. ... Device Won't Turn On / Off - Samsung. And, it was! I dropped my Samsung mobile phone and it has stopped working. Today I dropped my phone from about chest level. One-stop solution for multiple Android issues, such as black screen, OTA update failure, Android phone won't turn on or off, stuck on boot loop, Android system UI not work, Android phones/tablets get bricked, apps crashed, etc. There are four solutions in total, please try them one by one. Connect your charger to your phone. When you encounter this problem and your phone won’t turn on, it is wise to try connecting your device to the computer and using the device’s manufacturer specific PC suite. Using Safe Mode on a Samsung phone or tablet allows you to force the device to run the essential operating system, and disable most 3rd party applications. Solution 1. Esther Woodstock, NY. I liked that I could ask additional questions and get answered in a very short turn around. This is one of the most common reasons a phone won't turn on. Then, many devices adopt Android system including LG, Samsung, Nexus, Galaxy, Google, etc. Step 1: Launch the program after installation and click on "Standard Mode" since this is the most effective way to repair iPhone issues without data loss. When your Samsung phone runs out of battery, it is for sure that your Samsung phone won’t turn on. Trying to turn a wet phone on too soon can short circuit your phone and fry it, so if it gets wet, follow our guide on what to do with a water-damaged phone. Okay so I dropped my phone on the floor, but it landed on clothes so I was sure it was fine. My Phone Won't Turn on Samsung As you know, Android platform is an open source system and it can be easily customized, optimized and personalized. You will find the Samsung logo appearing on your screen (Samsung Galaxy C9 Pro, C7, C5). Charge your Samsung phone. 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